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Frequently
Asked Questions
How often do you visit Europe?
Every month. Our travelling
tailor visits a number of European countries on a cycle basis. One
month we will visit different cities in Britain and the next month
major cities in other countries like Germany, Sweden, Holland and
Switzerland etc. When the cycle is complete, we repeat the procedure.
In some areas of the UK we have Main Agents, who can visit you
at your workplace or at your home.
Do you have swatch book
samples?
Yes. Our Main
Agents and travelling tailors all carry the complete range of fabric
and lining swatches with them. In addition to this, they also have the
JC-Style-Catalogue and some fashion magazines to help
customers choose styles.
How can I arrange an
appointment with him?
If you are living close to
any of the major cities, our Main Agent or travelling tailor can visit
you either at your home or at your workplace. Alternatively, you can
arrange an appointment with him at the hotel in which he will be
staying. If you do not live near any of the cities listed, you can
still arrange an appointment to see him but you will need to be a group
of at least 4 interested, potential customers to make the journey worth
while.
If you would like to make an appointment with him on his next journey
to your country, please click here:
What if my Design is not in
your catalogue?
Never mind, we can make all designs. Some people buy garments because
they like the style and the fit, although the fabric quality may not be
quite so good. If you have a garment that fits you well and you like
very much, we can reproduce this style in any of our top quality
fabrics.
Can I pay with my credit card?
Yes, you can pay for your
garments using your credit card, through our
PayPal secure payment gateway. However, we would prefer you to use
"Bank-Wire", as this is the
securest way of payment. All bank charges are paid by the customer.
How secure is the online
payment system?
John Creed Fashion utilizes
the highest Internet security possible. No credit card information is
stored on our databases and no sensitive information is retained. All
information gathered of a non-sensitive nature is retained and used by
us to customize your interaction with our company. None of the
information provided is shared or sold to third parties.
To view our Privacy Statement, click here:
What is the cvv/cvc number on
my credit card?
These are security features
designed by the credit card company to protect you (the card holder)
and us (the merchant) from fraudulent activity. The CVV/CVC number is a
three digit number displayed at the back of the card in the same strip
as the signature after the last four digits of the card number printed
at the back on the same strip. This is a security measure initiated by
Visa and MasterCard for "Card not present" transactions such as those
on the Internet.
How do I order online?
We at John Creed Fashion
have made this very easy indeed. All you need to do is choose the
fabric range, then the garment style and finally enter all of the
measurements into the "Online Ordering Form". After all measurements
have been inserted, just press "Submit" and you will be directed to the
payment section.
Do you keep my measurement
details?
Yes, we keep all customer
measurements on our computers for 5 years. This makes future ordering
very much easier. If your measurements have not changed since you last
ordered, you will not need to give us these again. If any measurements
have changed, just tell us which ones these are and we will update our
files for future reference.
Website
Terms And
Conditions Of Use
Please be sure to view our
website terms and conditions before using
this website or placing orders online.
For
more information, please contact us:
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